We’ll Support You Every Step of the Way

At The Joint Commission, we want you to succeed in your accreditation.

Preparing Your Staff

Achieving accreditation takes a team. Review these additional resources to get your team ready:

Learn about a lab customer's storyFind out more on the steps to help staff prepare

Help Prepare

We offer a variety of hands-on laboratory accreditation support and technical resources:

An account executive to guide you through the accreditation process.
A personalized extranet site dedicated to supporting your organization.
Access to our Standards Interpretation Group (SIG).
Tips to help you prepare your staff for accreditation.

Access to our Standards Interpretation Group (SIG)

Contact SIG for information about interpreting and applying specific laboratory standards. Review FAQ’s submitted by SIG staff or submit questions directly.

View frequently asked questions

Joint Commission Connect

Joint Commission Connect^® is a personalized extranet site, dedicated to supporting your organization. Here you can access helpful resources and critical updates to maintain accreditation expectations throughout your ongoing relationship with The Joint Commission.

Also inside of Joint Commission Connect you’ll find our Readiness Roadmap toolkit which organizes literally hundreds of helpful documents, webinar recordings, videos, checklists, and crosswalks into user-friendly, sortable categories to help make finding specific resources quick and easy. It’s a valuable tool no matter where you are in the accreditation, certification, or verification process.

Learn more about Joint Commission Connect

Account Executive

Your assigned account executive is your primary contact at The Joint Commission and will help you:

Answer your questions about survey preparation.
Ensure you have supplied all necessary documentation prior to your survey.
Update changes to your demographic information.
Connect you with other Joint Commission contacts when you need them.

Every year JCR holds numerous conferences and seminars, such as the Executive Briefings and Accreditation Essentials, with timely, relevant content.

Learning events

JCR offers timely web-based and on-demand learning, such as the Digital Learning Center and Environment of Care/Life Safety Webinar Series, to fit the needs of your staff.

Online education