Unleash the Power of Accreditation

Your patients deserve the best quality and care, that is why you work towards excellence every day. Our customers have the industry’s strongest patient and caregiver satisfaction scores, the best clinical outcomes, and an unbeatable financial and operational return on their accreditation investment. In addition, our Gold Seal of Approval^® is the industry’s most recognized quality metric.

Your challenges are unique to your organization and whether you need targeted solutions or system-wide guidance our years of experience across a breadth of healthcare settings ensure that we can offer custom-fit options for you.

Having options for accreditation organizations is important, and every year organizations like yours choose The Joint Commission. Embark on a seamless journey towards organizational excellence with The Joint Commission - your trusted choice in accreditation success. Making the switch has never been easier. Our dedicated, robust team of account executives, surveyors, and more are available to here to ensure that your transition is not only smooth, but guide you through every step of the transition, answer any questions you may have, and can help you maximize your investment in quality, safety, and performance. We prioritize your organizational needs, providing support every step of the way to guarantee a hassle-free process.

Unparalleled Survey Experience

Elevate your accreditation experience with The Joint Commission, where excellence meets understanding. Our unparalleled survey process begins with an on-site assessment led by specially trained professionals with extensive experience in the hospital setting. Our surveyors possess firsthand knowledge of the day-to-day challenges faced by healthcare providers, enabling a comprehensive understanding of your unique needs.

During on-site surveys, we go beyond the surface, meticulously tracing the patient's journey by observing services across various caregivers and assessing hand-offs between them. Our approach includes in-depth interviews, on-site observations, and a thorough examination of the physical facility. What sets us apart is our commitment to sharing valuable expertise, providing actionable insights on resolving organizational challenges.

Support Extends Beyond Your Survey

Transform your accreditation journey with The Joint Commission's comprehensive support system. We offer personalized support from an assigned account executive, ensuring a seamless experience at every step. Your dedicated executive will not only answer your queries about survey preparation but will also guide you through the entire process, analyzing your application and addressing any clarifications needed.

As part of our commitment to continuous improvement, we provide support for updating demographic information and assist with various Joint Commission contacts and inquiries. Post-survey activities are made smoother with our ongoing assistance. Moreover, accredited organizations benefit from participating in the Intracycle Monitoring (ICM) process, an invaluable tool that helps sustain peak performance throughout the accreditation cycle. The ICM Profile, our online resource, identifies areas of potential compliance risk, empowering your organization to stay ahead.

Stay informed with Joint Commission Perspectives^®, our official newsletter that delivers timely revisions, updates, and insights into Joint Commission standards, policies, and requirements. Choose The Joint Commission for not just an accreditor, but a collaboration that ensures continuous improvement and success for your organization. Elevate your experience with a supportive framework designed to make every stage of accreditation efficient and impactful.

Choose The Joint Commission for an accreditation journey that not only evaluates compliance with rigorous standards but also empowers your organization with practical solutions. Experience the difference with a survey process designed to enhance your facility's performance and ensure the delivery of exceptional care. Partner with us, where every survey is a step towards excellence.

Invaluable Resources

Gain invaluable insights from the Standards Interpretation Group, ensuring a nuanced understanding of accreditation standards to elevate your compliance efforts. Harness the power of Joint Commission Connect, a collaborative platform facilitating seamless communication and knowledge-sharing among healthcare professionals. Leverage the expertise of highly trained surveyors who bring diverse industry backgrounds to conduct rigorous reviews tailored to your organization's unique profile.

The Joint Commission is proud to offer a number of resources to our organizations including:

• Perspectives Newsletter: The official newsletter of The Joint Commission included with accreditation and certification.
• R3 Reports: These reports provide a summary of the rationale and references for new Joint Commission requirements.
• Quick Safety! Newsletters: Monthly publication that outlines an incident, topic or trend in health care that could compromise patient safety.
• SAFER Dashboard: A data analytics tool to view current and historical aggregate survey findings allowing you to track performance at the corporate or site level, share data with stakeholders and compare to other organizations nationwide.
• Sentinel Event Alerts: Published for Joint Commission accredited organizations and interested health care professionals, Sentinel Event Alerts identify specific types of adverse events and high-risk conditions, describes their common underlying causes, and recommends steps to reduce risk and prevent future occurrences.
• Accelerate PI: Accelerate PI^™ dashboards propel meaningful, data-driven conversations about performance measures and quality improvement. The dashboards are a tool for both surveyors and customers alike in that they address unique but also overlapping needs to guide survey and quality improvement activities.
• Patient Safety Portals: Resources developed by The Joint Commission and Joint Commission Resources (JCR) in addition to external resources, are provided to assist health care organizations in improving the safety and quality of care provided.
• Readiness Roadmap: A collection of documents, webinar recordings, videos, checklists, and crosswalks that are categorized by topics of interest relevant to different steps in the accreditation, certification, or verification process.

Learn more about the resources Learn more about the resources

Additionally, tap into JCR resources for practical tools and guidance, empowering your team for success. Did you know we offer many ways for you and your team to stay educated on the standards and survey process? Earn continuing education credits while you attend many JCR programs.

• Digital Learning Center (DLC) – JCR’s most popular content related to Joint Commission accreditation, certification, and continuous compliance is available online to everyone who needs it in your organization.
• Live Education – Live conferences and seminars held across the country throughout the year and provide you on the spot education and networking opportunities, available face-to-face or as a live webcast.
• Online Education – Webinar series like Breakfast Briefings and topic specific series on Environment of Care^®/Life Safety, CMS Readiness, and more.
• Custom Education – Dynamic, timely, and personalized education programs to address the learning and development needs of your organization.
• JCR and Lippincott Online Courses – Online courses supporting health care professionals with disease-specific care certification programs.

Tracers with AMP^® is a web-based application that enables you to efficiently collect, analyze and visualize real-time quality and performance data. Eliminate hours of manually manipulating data by accessing user-friendly, interactive dashboards and easy-to-build automated reports that will help you proactively identify risk areas, prioritize improvements, compare key performance indicators, document changes and track progress over time.

JCR continually collaborates with customers to learn what they need to meet their patient safety and quality goals. We take this feedback to implement new features into Tracers with AMP so they can effectively use this tool to help meet their goals.

Explore Joint Commission Resources Explore Joint Commission Resources

More states, insurers, and payors recognize The Joint Commission’s Gold Seal of Approval^® as a quality metric to allow payment approval, network participation, and contract or licensure eligibility. In addition, our customers report significantly increased referrals, not only from traditional healthcare sources, but also from patients and their families.

As part of our commitment to your success, our State, Federal, and Payor Relations team, in collaboration with our Federal Relations & Public Policy team, actively seeks opportunities to elevate the recognition and preference for your accreditation achievement. This goes beyond the standard accreditation benefits and taps into state licensure requirements and value-based payment models.

Key Highlights

1. Visibility and Preference Building: Our team interfaces with stakeholders on key legislative, regulatory, and public policy issues to promote safe and high-quality healthcare. By actively building visibility and preference for your accreditation, we enhance its impact on your hospital's reputation.
2. Recognition in State and Payor Opportunities: We proactively search for relevant regulatory, legislative, or payor opportunities where your accreditation can be recognized. This opens doors for your accreditation to meet state licensure requirements and brings additional benefits as a requirement for value-based payment models.

Your Path to Success Starts Here

Our dedicated team is committed to ensuring that your accreditation not only meets industry standards but also becomes a strategic asset for your hospital. By staying ahead of regulatory changes and identifying opportunities, we empower your organization to thrive in the evolving landscape of healthcare.

Leader in Patient Safety Advocacy

Our Washington, D.C. office acts as interface with the federal government and other stakeholders on key legislative, regulatory, and public policy issues to promote safe and high-quality health care. We lead the health care field in addressing key patient safety issues and inspiring action to improve quality and safety.

The Joint Commission is the only accreditor that develops state-of–the-art standards essential to providing safe, high-quality care serving as the basis of an objective evaluation process that can help organizations measure, assess, and improve performance.

The Joint Commission is the only accreditor that accredits and certifies across the continuum of care, including flexible and varied certifications for any disease, condition or procedure. The Joint Commission also advocates on behalf of our accredited organizations to the Centers for Medicare & Medicaid Services (CMS).

We envision a future where all people always experience the safest, highest quality health care across all settings. Our extensive global reach gives us insights and a unique perspective in the delivery of care throughout the world.

At The Joint Commission, we take pride in our unparalleled ability to convene industry leaders, fostering collaborative discussions aimed at advancing patient safety standards. Through our commitment to excellence, we bring together healthcare visionaries, thought leaders, and professionals, creating a dynamic platform for sharing insights and innovative solutions. By facilitating these critical conversations, we drive continuous improvement initiatives that elevate patient care across the industry and help shape the future of healthcare and champion unparalleled advancements in patient safety.

The Joint Commission is committed to making improvements in health care by developing products and services that go beyond accreditation. Partnering with key health care colleagues, we provide the highest national standards for safety and care quality.