Process

The Joint Commission’s accreditation survey helps organizations improve the safety and quality of care and services. The process begins with an on-site survey that assesses compliance with Joint Commission standards.

Joint Commission surveyors are specially trained professionals with experience in the critical access hospital industry who understand the day-to-day issues that confront providers and have the hands-on expertise to help organizations resolve them.

On-site surveys involve:

• Tracing the patient’s experience, which involves observing services provided by various caregivers and programs within the organization, as well as hand-offs between them
• On-site observations and interviews
• Assessment of the physical facility
• Review of documents provided by the organization