We’ll Support You Every Step of the Way

Joint Commission Connect^® is a personalized extranet site dedicated to supporting your organization. Here you will access your application, find your appointed account executive and access other resources to maintain accreditation expectations throughout your ambulatory accreditation journey. From setting up internal meetings and conducting mock surveys to completing your application, The Joint Commission can provide you with the necessary tools to help you succeed in every step in the accreditation process.

Also inside of Joint Commission Connect you’ll find our Readiness Roadmap toolkit which organizes literally hundreds of helpful documents, webinar recordings, videos, checklists, and crosswalks into user-friendly, sortable categories to help make finding specific resources quick and easy. It’s a valuable tool no matter where you are in the accreditation, certification, or verification process.

Once you receive access to the application for accreditation, you will work with a dedicated Account Executive — your primary contact at The Joint Commission —  to help you:

• Answer questions about your application and survey preparation
• Ensure you have supplied all necessary documentation prior to your survey
• Update changes to your demographic information including address, contact name(s), services, etc
• Support your post-survey activities
• Connect you with other Joint Commission contacts when you need them

Contact the Standards Interpretation Group (SIG) for information about interpreting and applying specific ambulatory care standards. Review FAQ’s submitted by SIG staff or submit questions directly.