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Non-licensed Non-employee Individuals - Human Resource Requirements

What are The Joint Commission's expectations regarding non-licensed, non-employee individuals in health care organizations, including health care industry representatives (HCIRs or Vendors)?

Any examples are for illustrative purposes only.

The Joint Commission's, expectation is that the organization is aware of anyone entering the organization and their purpose in order to maintain patient safety.  Leadership is responsible to ensure that the processes are in place and implemented to ensure patient privacy and safety.

For non-licensed, non-employees that have a direct impact on patient care. E.g. HCIRs or Vendors in procedure rooms/operating rooms providing guidance to the surgeon or staff, training of staff on equipment use, surgical assistants brought in by surgeons additional requirements include:
  • Taking steps to ensure that patient rights are respected, including communication, dignity, personal privacy and privacy of health information, as well as obtaining informed consent in accordance with organization policy and law/regulation.
  • Awareness of applicable infection control and patient safe processes/procedures.
  • For non-employees brought into the organization by licensed practitioners, organizations must also address qualifications, competency and performance evaluation.
Manual: Laboratory
Chapter: Human Resources HR
Last reviewed by Standards Interpretation: April 19, 2022 Represents the most recent date that the FAQ was reviewed (e.g. annual review).
First published date: April 11, 2016 This Standards FAQ was first published on this date.
This page was last updated on November 17, 2022 with update notes of: Review only, FAQ is current Types of changes and an explanation of change type: Editorial changes only: Format changes only. No changes to content. | Review only, FAQ is current: Periodic review completed, no changes to content. | Reflects new or updated requirements: Changes represent new or revised requirements.
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Note: To provide adequate support to those organizations that are either accredited/certified or seeking accreditation/certification, we will only answer those questions submitted by those organizations seeking accreditation/certification or currently accredited/certified by the Joint Commission. The Joint Commission no longer answers questions submitted by students or vendors. Thank you for your understanding.