No, the customers' orientation cannot replace the orientation that is the responsibility of the certified firm. Orientation to the healthcare staffing firm must be documented prior to their first assignment.
The Joint Commission certified staffing firm orients their clinical staff to the following:
Cultural diversity and sensitivity.
National Patient Safety Goals.
Infection control including either using the Centers for Disease Control Hand Hygiene guidelines or the World Health Organization's hand hygiene guidelines.
Patient rights, the ethics of care, treatment and services and the process to address ethical issues.
Procedures to follow in the event of unexpected patient incidents related to the care, treatment, and services provided (including errors, safety hazards, injuries and sentinel events) regardless of whether the incident resulted in an adverse patient outcome.
Manual:
Health Care Staffing Services
Chapter:
Human Resources Management HSHR
Last reviewed by Standards Interpretation: February 08, 2022
Represents the most recent date that the FAQ was reviewed (e.g. annual review).
First published date: April 11, 2016
This Standards FAQ was first published on this date.
This page was last updated on February 08, 2022
with update notes of: Review only, FAQ is current
Types of changes and an explanation of change type:
Editorial changes only: Format changes only. No changes to content. |
Review only, FAQ is current: Periodic review completed, no changes to content. |
Reflects new or updated requirements: Changes represent new or revised requirements.
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