Joint Commission International Fact Sheet

Joint Commission International (JCI) is a part of The Joint Commission, a nonprofit healthcare improvement organization and the world’s largest healthcare accreditor. With over 70 years of experience, The Joint Commission collaborates with more than 23,000 healthcare organizations and programs across 70+ countries. JCI offers a range of services including accreditation, certification, education, advisory, technology, and publications to help achieve its vision that all people always experience the safest, highest quality, and best-value healthcare worldwide.

Mission:

The JCI mission is to improve the safety and quality of care in the international community through the provision of education, publications, consultation, and evaluation and accreditation services.

JCI envisions a future of zero harm and highly reliable care delivery and is committed to making it a reality by collaborating with healthcare organizations to transform the way they work. All JCI services have a singular focus, which is to enable organizations with integrated solutions that result in continuous improvement and mitigate patient safety risks.

International accreditation and certification

JCI is the industry-leading international accreditation body, with over 1,000 accredited and certified organizations. JCI is trusted globally across diverse care settings – ranging from large academic healthcare centers, hospitals, and enterprise systems to ambulatory clinics, laboratories, and home care – essentially every area where patient care is delivered.

>JCI’s accreditation program was developed by international experts and sets uniform expectations for structures, processes, and outcomes for healthcare organizations. The requirements include international patient safety goals that highlight problematic areas in health care and describe evidence- and expert-based consensus solutions. The accreditation survey is flexible and accommodates specific legal, religious, and cultural factors within a country. Survey delivery is performed onsite, remote, or hybrid; all modes of delivery focus on robust validation of standards compliance and data-driven insights that are actionable to sustain improvements. The JCI Gold Seal of Approval symbolizes healthcare providers’ commitment to quality and dedication to continuously improving healthcare quality and safety. Excel beyond accreditation recognition through specific Clinical Care Program Certification and system-wide excellence with Enterprise Accreditation status/recognition.

JCI’s certification programs are designed to evaluate certain programs and services are performing at a high level across the continuum of care. For example, JCI accredited organizations may seek certification for treatment of a specific disease, such as diabetes mellitus type 2 condition, acute myocardial infarction, or clinical care service such as joint replacement.

Benefits of JCI accreditation and certification

Provides education on leading practices to improve clinical and business processes.
Improves risk management and results in risk reduction.
Strengthens community confidence in the quality and safety of care.
Evaluations conducted by highly trained clinicians and patient safety experts.
Standards developed by healthcare experts from around the world.

Online solutions

JCI’s innovative online solutions are designed to support healthcare leaders in advancing quality and patient safety in their organizations. JCI Tracers with AMP is the premier patient safety platform for hospitals and hospital systems that are accredited and/or seeking to be high-reliability organizations.

International advisory services

JCI offers advisory services to help organizations with accreditation preparation, quality improvement, and patient safety initiatives. JCI consultants are healthcare leaders who have experience in diverse medical practices and cultures in the U.S., Europe, the Middle East, Asia, Africa, and the Americas. Services include:

Developing national and regional quality evaluation systems.
Preparing for accreditation and certification.
Developing and improving operations, such as quality management, clinical planning, and facility planning; measuring performance; and developing ongoing programs of quality improvement.
Improving quality and safety, including engineering safety and health design, infection prevention and control and prevention, medication management, and patient safety.

Education, publications, and other tools

JCI offers a range of education and training programs focused on leadership, quality improvement, patient safety, and JCI accreditation preparation. Additionally, JCI’s highly-rated publications help organizations with accreditation, continuous quality improvement activities, and other healthcare quality and patient safety practices.

JCI also offers high reliability services to help organizations strengthen the three domains that advance their journey towards achieving high reliability care: a leadership team committed to zero harm, a fully functional culture of safety, and use of Robust Process Improvement (RPI) methods.

IEEA recognition

JCI is accredited by the International Society for Quality in Health Care External Evaluation Association (IEEA). The IEEA provides third-party external evaluation services to health and social care external evaluation organizations and standards-developing bodies around the globe. IEEA accreditation provides assurance that the standards, training, and processes used by JCI meet the highest international benchmarks for accrediting bodies.

Visit one of our offices

JCI headquarters

One Renaissance Boulevard, Suite 401
Oakbrook Terrace, Illinois 60181 USA
Accreditation: +1-630-268-4800
jciaccreditation@jcrinc.com
Advisory services: +1-630-268-2900
jciconsulting@jcrinc.com

Asia-Pacific

Level 21 Centennial Tower 3
Temasek Avenue, Singapore 039190
+65-6829-7208
jciasiapacific@jcrinc.com

Middle East

Dubai
Dubai Supreme Court Complex
2nd floor, Office Number 2001
Umm Hurair 2 Dubai UAE
Voice +971 4894 3057
jcimiddleeast@jcrinc.com

Saudi Arabia

Joint Commission Arabia Management
2886 Northern Ring Road
Riyadh, Kingdom of Saudi Arabia
13511
+966 546 303632