While this goal is focused on non-hazardous solid waste, they do not plan to achieve their goal by over-classifying their waste streams. In order to support their goal and align with their Zero Waste strategic plan, an interactive and engaging e-training was created. To date they have educated over 12,000 employees in 2023 and will continue to educate all new employees on every waste stream that they may interact with across the hospital. In order to ensure relevancy, the training is segmented by areas of the hospital in which the employee interacts. The training was designed to deliver the logic behind each waste program and clarifies their existing policies on proper waste management. As a result of the training, 88 percent of employees that took the training reported that they were engaged in the training and were provided new information, and 91 percent of employees indicated that they were motivated to pay more attention to the proper management of materials.

With over 20 different waste streams present in healthcare, it has been necessary to create standard language and communication of BIDMC policies, procedures, and processes related to materials management and disposal. It is critical to have all stakeholders (infection control, EVS, EHS, Pharmacy, Distribution, Food Service, Facilities, etc.) involved in waste reduction, reuse, and diversion to ensure consistency and support for the common goal of Zero Waste.