After the Survey

Now that the surveyor team has come and gone, what happens next? We’re here to support you through the final process successfully. Learn what to do next and how your organization may be safer with SAFER.

After the Survey

At the end of the on-site survey, you’ll receive a report that identifies any Requirements for Improvement (RFIs).

If your organization receives RFIs, you’ll have a set amount of time to submit evidence showing that you’re in full compliance with those standards.

The Joint Commission has developed the Survey Analysis for Evaluating Risk™ (SAFER™) Matrix to help organizations prioritize their efforts when developing corrective action plans.

SAFER Matrix

At the end of the on-site survey, a “Summary of Survey Findings Report” is left with the organization to identify any Requirements for Improvement (RFIs). Organizations with RFIs will have a set period of time to work directly with their account executive to submit evidence to show that the organization is now in full compliance with those standards. The Joint Commission has developed the Survey Analysis for Evaluating Risk^® (SAFER^TM) Matrix to help organizations prioritize their efforts when developing corrective action plans.

The SAFER Matrix provides one, comprehensive visual representation of survey findings in which all Requirements for Improvement (RFIs) are plotted on the SAFER Matrix according to the likelihood of the issue to cause harm to patients, staff or visitors, in addition to how widespread the problem is, based on the surveyors’ observations.

The SAFER Matrix allows surveyors to perform real-time, on-site evaluations of deficiencies. Placement of RFIs within the matrix determines the level of detail required within each RFI’s Evidence of Standards Compliance (ESC) follow-up.

Read the SAFER Matrix infographic

Receiving Your Final Accreditation Decision

If your organization receives RFIs, you’ll have 60 days to submit evidence showing that you’re in full compliance with those standards. Once your RFIs have been reviewed and accepted, your accreditation decision will be granted, effective the last day of your survey and is valid for approximately three years. For organizations undergoing its initial survey, the effective date would be the date of submission of the acceptable evidence of standards compliance (ESC) report.

If your organization doesn’t receive any RFIs, the accreditation decision becomes effective the last day of your survey and is valid for approximately three years.

How to Submit Your RFIs

If your organization receives RFIs, before you can get an accreditation decision, you’ll need to submit an acceptable evidence of standards compliance (ESC) report. You will work directly with your account executive to submit your ESC report.